Frequently Asked Questions
Q: What is the cost and what do we get exactly?
A: AIT provides a 3-year service guarantee and subscription with a quick installation of hardware to communicate with the app. We charge for installation, onboarding, training, and 3 years of maintenance and service. Our team works with you to access the various grants available for safe drinking water. We send our team of engineers to your local community and complete the onboarding process. For exact pricing please contact our team.
Q: How long does the process take?
Overall installation time can be up to 2 weeks.
Installation - This varies depending on the size of your water facility and how dated the system is. With all the variables in mind, the maximum time AIT would take to install and onboarded is up to 7 days.
Post-Installation
Our software engineers get to work and bring your water facility to the digital world within 7 days and accessible on any mobile where apps can be downloaded.
Q: Now that the solution is installed what do I do?
AIT maintains the Federal mandate schedule of operators to check on facilities at least 2 times a week. We create access to your water facility and provide you with alerts, communication, and solutions. The operators are still mandated to visit the water facilities but now with AIT, they are equipped with a solution to provide clean drinking water.
For example, the AIT app identifies that the chlorine levels have changed, we will communicate this alert with the operator. They will need to go to the water facility, once there they will know exactly how to operate the newly installed AIT chlorine dosing pump.
Q: Does everything get solved through the software?
A: No, we give you the info in real-time. The work still needs to be done by your local operators, saving time and money.
Q: How do I get clean water after the installation?
A: Once installed our team of engineers begins analyzing the data to ensure that all systems are communicating and working properly. Then the engineers and the algorithm start to identify and solve the problems to provide clean drinking water.
Q: Can you guarantee that the water will be safe to drink?
A: AIT is a management tool that provides solutions to local operators. We can guarantee that we will work with you till the problem is resolved and everyone in your community is able to access clean drinking water. Due to the unpredictability of water and the variables involved (piping, flooding, etc) we can’t guarantee safe drinking water.